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Postal charges
Payment instructions
Condition & Availability
Disclaimer

HOW TO ORDER
You can order by e-mail, telephone or mail. For Muzikat's telephone number and address, see the 'About us' page.

To order by Email
Press the e-mail button: an e-mail Message opens in a new window. See the toolbar at the bottom of your screen. You can now browse the website and click the e-mail message at the top if you'd like to order something.
Note the item number(s), your name, delivery address and e-mail address. Choose between Standard, Priority or Higher insurance mail and send the e-mail.
Response
We will reply with a confirmation e-mail of your order, stating condition and availability of the item(s) and enclosing the postal charges and payment instructions. Payment is due within 14 days; during that time, the item(s) are reserved for you.

Postal Charges, Insurance & Packaging

Postal charges depend on the destination, size and weight of the ordered item(s). Higher insurance is also possible - please let us know and we will inform you about the exact charges. Packaging is € 1,00.

Postal charges for 2008:

Location Standard Mail Priority Mail
Netherlands
- 20 grams to 3 kilos
- 3-10 kilos or dimensions bigger than 38 x 26,5 x 3,2 cm
- € 0,44 / € 2,64
- € 6,20
- n.a.
- n.a.

European Union*

- 20 grams to 2 kilos
- Dimensions bigger than 38 x 26,5 x 3,2 cm and lighter than 2 kilos
- € 0,70 / € 7,00
- € 4,20 / € 9,10
- € 0,75 / € 9,00
- € 5,25 / € 11,25

World

- 20 grams to 2 kilos
- Dimensions bigger than 38 x 26,5 x 3,2 cm and lighter than 2 kilos
- n.a.
- n.a.
- € 0,92 / € 19,32
- € 9,00 / € 19,50

*) European Union: Austria, Belgium, Cyprus, Denmark (excl. Faeroe Islands and Greenland), Estonia, Finland, France (incl. Monaco), Germany, Greece, Hungary, Ireland, Italy (excl. San Marino and Vatican City), Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal (incl. Azores and Madeira), Slovenia, Spain (excl. Canary Islands), Czech Republic, United Kingdom (excl. Gibraltar and the Channel Islands) and Sweden.
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Payment

In the confirmation e-mail you will find all information and payment instructions.

Netherlands Giro/Bank transfer
European Union* Bank transfer using IBAN, BIC/SWIFT codes (Shared Costs)
World Not yet available.

Note: We can not accept personal checks or any other form of payment not listed above.

*) European Union: Austria, Belgium, Cyprus (Greek part), Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovenia, Slovakia, Spain, Czech Republic, United Kingdom, Sweden (Liechtenstein, Norway and Island).
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Condition and availability

Condition of the books varies from used to new. A description of the condition of the item(s) you ordered can be found in the confirmation e-mail.

Please keep in mind that, although we try to be as careful and accurate in our presentation as possible, colours can sometimes differ from the images on the website. For measurements/dimensions of the items, we refer you to their specific pages.

Because Muzikat Music Books is a "real-time" bookshop, there is a small possibility - due to the different timezones - that the item you ordered has been sold or has a reservation status. The website is kept up to date on a regular basis.

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Disclaimer

We put the greatest of care in checking and packaging our goods and therefore we cannot be held responsible for damages that occur during transport.

Ordered items may be returned for a refund well packaged and fully prepaid within one week after receipt and after a notification.

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